About Main-Tel
A Family Business
Spanning Four Decades
Spanning Four Decades
Main-Tel (NE) Limited was originally established in 1983 to supply telephone systems installation & maintenance to business following the deregulation of British Telecom.
The principal management team are all ex British Telecom engineers with over 125 years experience of the telecommunications industry.
The company has grown steadily from day one to become the company that we are today; a national supplier, installer and maintainer of business communication systems and services.
The Main-Tel head office is in the North East of England, with satellite offices in South East England. We have a dedicated team of engineers strategically located throughout the United Kingdom. This means we can be on hand for telephone systems installations no matter where in the UK you are.
Adapting to the
Pace of Change
Pace of Change
At Main-Tel, we are proud of our solid engineering base. Our client-facing team has proven skills in all key areas of data and voice communications, internet services, IT services and mobile services.
Main-Tel is not a company that is driven by sales – our passion is customer service and longevity in business relationships. In other words, we want to be your service partner for the duration, supporting you with reliable data and voice communications as your business grows and adapts to the fast pace of change.
Over the last 10 years the telecommunications industry has evolved to incorporate increased use of Hosted/Virtual cloud services and unified communications. We took the proactive approach of establishing a specialised Voice and Data convergence department to support emerging technologies such as Hosted Voice, Voice over Internet Protocol (VoIP) and SIP.
We have entered the age of the ‘Cloud’. Whilst communications evolves away from traditional telephony business system, here at Main-Tel we pride ourselves simplifying telecommunications and calling upon all of our experience in utilising the traditional on-premise equipment with VoIP/SIP Trunking solutions whilst keeping cost down and protecting investments.
Finding the Best
Fit for Your Business
Fit for Your Business
Are you looking for Hosted/VoIP/SIP Trunk telephone lines using the flexibility of a on-premise or hosted telephony service?
Main-Tel have a wholesale affiliation with British Telecom, Virgin Media, Gamma, DWS, 3CX, Microsoft & DELL to name a few, supplying hardware/software/hosted products. We can offer a full bespoke system design and management service. As part of the company expansion we established our own in house billing platform which allows us to offer substantial savings on line rentals and call tariffs to our clients. We have dedicated billing specialists who can evaluate existing bills and design a bespoke tariff package to suit the needs of your business.
Proud of Our
Customers’ Loyalty
Customers’ Loyalty
Customers that we currently provide service for include, The Armani Group, Nifco UK Limited, Primary Care Trusts as well as various Local Authority’s, Schools, Legal Establishments, Restaurant’s and Bar’s throughout the UK. We would be happy to provide references from any of these companies if required. We have worked with UK Steel Enterprise Innovation Centres, Nuffield Hospital, Cleveland Cable Company for a number of Years and continue to assist them with anything they think we can provide them.
Some of our customers have been with us since the company was first established, and we are proud to say that over 90% of our business comes from recommendations.
We offer a free communications system and IT network evaluation and design service to enable us to offer a fully bespoke package to your business. We are able to provide a full no obligation demonstration of all our products and services if required.
